PLEASE READ BELOW TO MAKE SURE YOUR ORDER IS ELIGIBLE FOR A FREE SERVICE!

Your confidence and comfort when shopping with Us are exceptional and we want to offer you the best fashion shopping experience so that we offer you a Free Return Service while following our Return Policy. 

We will be gladly assiting you with your return process, please read carefully: 

No refunds will be made. We ONLY accept returns for credit to our store.  For free return service, please read and follow the instructions below:

Return requests are eligible for store credit and free return service only within 7 days from delivery date (according to tracking records).

*You will have 7 days from delivery date to submit your request.

*All return requests after 7 days will be rejected automatically.

*All return items MUST be sent withing 7 days after receiving instructions by email. This means you will have a maximum of 14 days from delivery date to complete your return shipping.

*If we receive your return item beyond the total of 14 days it will not be accepted.

To be eligible for a return, your item(s) must be brand new, unwashed, tags attached, and odorless. It must also be in the original packaging.

Items excluded from returns:

1. Orders using promo/discount codes that is 30% off or higher.

2. Sale items

3. Items marked FINAL SALE (Not Return or other aditional services)

4. Orders placed during huge sales - Including but NOT limited to, New Years Sale, Hump Day Sale, Valentine's Day Sale, Labor Day Sale, July 4th Sale, Black Friday Sale, etc.

5. Accessories (ie. socks, bodychains, necklaces, bracelets, rings, belts, etc.)

6. Undergarments such as, but not limited to, bralettes, thongs, sticky bras (For sanitary purposes, we cannot accept these items)

7. Swimwear

8. Bodysuits

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RETURN PROCESS

If your order is still eligible for return after reading the details above, please follow the directions below to continue with the return: 

How do I make a return?

• To make a return submit your return request here with your email address and order number.
• We will respond shortly by email with your return request confirmation and instructions on how to complete your return. 

Or you may also email us with the information below:

• Email a return request to info@shopgingerboutique.com including:
• Full name on the order
• Order #
• Items you would like to return
• We will respond shortly by email with your return request confirmation and instructions on how to complete your return. 

Please allow 1 - 3 business days for a response. Once we approve your request, we will send over instructions on how to go forward with the return.

*PLEASE NOTE: Customers are responsible for paying all shipping costs. Once clothing is received, inspected, and approved, you will receive the credit store via email with the total amount spent on the return item(s) minus shipping costs. Shipping costs are non-refundable.

Return policy updated Jun 10th, 2021. By making a purchase on www.shopgingerboutique.com you agree to this return policy.